Start a Return

Complete the form below to start your return request.

Real People. Straightforward Help.
Our team will review the details and follow up by email with the next steps.

The 30-Day Guarantee

You may request a return or refund if:

  • You receive an item different from the one you ordered.
  • Your product arrives damaged.
  • Your product has a manufacturing defect.
  • You decide the item simply isn’t right for you.
  • Product is unworn, unwashed and in its original condition.

For incorrect, damaged or defective items, we may ask for a few photographs.

Requests must be submitted within 30 days of receiving your order.

We’ll Take It From There – Our team will review your request and guide you through the next steps.

Please contact us before sending anything back. Voluntary returns must be received and inspected before a refund can be issued.

We are glad to help. Thank you for shopping at Brakestone.